Refund policy
Every piece here is handmade from a real retired sail, and most are one of a kind — but if something isn't right, you have 30 days from delivery to ask for a return.
Here's how it works:
- Email coco.ot.gogo@gmail.com with photos of the item showing its current condition.
- Wait for your return to be accepted — please don't ship anything back until you've heard from us.
- Once your return is accepted, mail the item back to us. Return shipping is on you.
Items need to come back in the condition shown in your photos. Once the item arrives and matches, your refund goes back to your original payment method.
If something arrives damaged or I sent the wrong piece, skip all of the above — just email me and I'll make it right.
Built from sails. Made to be used.